Service Delivery Policy

Our deliverables are digital: source code, deployed web applications, mobile apps, APIs, cloud infrastructure, documentation and related assets.

Work is delivered through a staging or production deployment, a shared code repository, app store submission (for mobile apps), or secure file transfer by email or cloud link, as agreed in your project proposal.

Delivery timelines and milestone dates are stated in your proposal or agreement and begin once the advance payment and required inputs (requirements, content, access) are received. Timelines may shift if inputs or approvals are delayed.

After each milestone is delivered you have 7 business days to review it and report issues in writing. Valid defects against the agreed scope are fixed at no extra cost. A milestone is treated as accepted if no issues are reported within that period.

Post-delivery warranty and support terms, if any, are listed in your agreement. Ongoing maintenance is available as a separate service.